Privacy policy

General

Stonelink.be is the webshop of CSB bvba. CSB bvba is a company registered in Belgium under company number BE 0477.995.808 with registered office: Koolmijnlaan 187, B-3582 Beringen. We are active at www.stonelink.be

If you would like to make comments or suggestions, you can reach us by email at info@stonelink.be. We can also be reached by phone at 0492 727 623. Our office hours run from Monday to Friday from 8am to 12.30pm and from 1pm to 4.30pm. Stonelink is convinced that protecting the private data of its customers and visitors to its website is essential to its operations. Personal data of customers and visitors are therefore treated and secured with the utmost care.

Each time you visit our website, our server automatically recognises your IP address and your e-mail address when you register for something (e.g. become a customer, subscribe to a newsletter, etc.). When you visit our website, we register:

• your e-mail address if you make purchases/ask questions on our website
• your e-mail address if you communicate this to us
   

This information is used to process your orders. The information is only used internally and is not passed on to other organisations. We will use the information you provide to us to manage your profile with us; to verify and carry out financial transactions related to online payments you make. We may pass on your details to a third party to ensure that your order is delivered to you (e.g. to our carrier). Payments you make on our webshop will be processed by us. You may only provide us with information that is correct and not misleading.

Creditworthiness

We reserve the right to use credit rating agencies to advise us in making decisions on whether to accept an order for products on the webshop.

Visitor behaviour

On our webshop stonelink.be, general visitor data is recorded, without identifying the visitor, such as most visited pages and viewed products. The purpose of this is to optimise the website. We can also use this data to put more targeted information on the site to improve our service.

Communication

If you do not wish to receive future emails from our organisation, please contact us at info@stonelink.be. If you communicate your address to us via the web, you may receive periodic mailings, in particular about our products and services. If you do not wish to receive these mailings, please contact us at info@stonelink.be. If you provide us with your telephone number, our company will only contact you by telephone if this is necessary to inform you about the orders you have placed online. Upon request, we offer visitors to our site the opportunity to correct any incorrect data we maintain about them. If you wish to correct your personal data, please contact us at info@stonelink.be